Using tension proactively, so that that problems can be solved without bias is one of the hardest skills to learn. We all have our own bias – building transparent processes that enable teams to see the root cause of the issue, or alternatively have a lens into the beginning of an idea enables teams to safely challenge each other. Knowing why someone is motivated to solve a problem automatically creates alignment. That brings clearer focus on what the right problem to tackle is. Helping us solve problems quicker – faster – better.